Terms of Service

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Last Updated: January 10, 2026

Welcome to iMenu ("we", "us", "our"). By accessing or using our digital menu platform service at imenu.mk ("Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using iMenu, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

iMenu is a cloud-based digital menu platform that allows restaurants and food businesses to:

3. User Accounts

3.1 Registration

To use iMenu, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. You agree to:

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Subscription Plans

4.1 Free Trial

New users receive a 30-day free trial with limited features. No credit card is required for the free trial.

4.2 Paid Plans

After the trial period, you must subscribe to a paid plan to continue using the Service. Our current plans are:

4.3 Payment Terms

4.4 Grace Period

If your subscription expires, you have a 7-day grace period to renew without losing your data. After 7 days, your account may be permanently deleted.

5. User Content

5.1 Your Content

You retain all rights to the content you upload to iMenu, including menu items, descriptions, images, and branding materials ("Your Content").

5.2 Content License

By uploading Your Content, you grant us a non-exclusive, worldwide, royalty-free license to store, process, and display Your Content solely for the purpose of providing the Service.

5.3 Content Responsibilities

You are responsible for Your Content and warrant that:

5.4 Prohibited Content

You may not upload content that:

6. Acceptable Use

You agree not to:

7. Intellectual Property

7.1 Our IP

The iMenu platform, including its software, design, logos, and trademarks, is owned by us and protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Service for your business purposes during your subscription period.

8. Data and Privacy

Your use of iMenu is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Service Availability

9.1 Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with advance notice.

9.2 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

10. Disclaimers

10.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 No Guarantee

We do not guarantee that:

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless iMenu, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to:

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of North Macedonia, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiation. If a resolution cannot be reached within 30 days, the dispute shall be submitted to the competent courts of North Macedonia.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by:

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms.

15. Termination

15.1 By You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.

15.2 By Us

We may terminate or suspend your account immediately, without prior notice or liability, if you:

15.3 Effect of Termination

Upon termination:

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and iMenu.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any affiliate or successor.

17. Contact Us

If you have any questions about these Terms, please contact us:

By using iMenu, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.